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Our Staff

Marci Cook, DVM

Marci Cook, DVM

Veterinarian

Education: Colorado State University

Marci is originally from Billings and is a 1995 graduate of Colorado State University. She is married to Rip, who works as a director/producer for Max Media during football season and Northwestern Video Livestock Auction during the off season. They have a son, Adrian, who is a big animal lover. Marci has developed special interests in ultrasound, especially cardiology, and internal medicine. She has 2 dogs, Otter and Badger, and 3 cats, Weasel, Skunk and Mr. Handsome. Her outside interests include TV sport graphics, horseback riding, hiking and backpacking.

Dr. Norris, DVM

Dr. Norris, DVM

Veterinarian

Dr. Norris was born in Gunnison, Colorado and lived there for 13 years before moving with his family to Big Timber, Montana. In Montana, he developed an avid love for the great outdoors. He grew up fly fishing, backpacking, and camping there with his brother and father, and played basketball and football throughout high school. He earned his Bachelor’s Degree at Montana State University, fighting forest fires and serving on a trail crew for the forest service during summers breaks.

After his undergraduate career, Dr. Norris joined the Navy and quickly advanced through the ranks over four years of service to become a Second Class Petty Officer. In the Navy, he worked as an electronics technician on F-14 Tomcats and Prowlers onboard the USS Kitty Hawk aircraft carrier.

Once his time serving in the Navy was complete, he obtained a job as a miner working out of Livingston, MT. He worked 3 miles underground over the next 5 years, mining platinum and palladium ore. The dangers of this work caused him to think a great deal about his career path, and due to his lifelong love for animals, he made the decision to apply to veterinary school. He was accepted to Colorado State University and graduated in May of 2017.

Dr. Norris loves fishing, camping, backpacking, and rafting with his teenage son and dogs. His favorite place to travel is to Patagonia once annually to fish and raft their remote, untouched waters. He is delighted to be part of Shiloh Vet Hospital, and is looking forward to helping to support the health and well-being of all of the cats and dogs that walk through the doors.

Maggie H.

Maggie H.

Hospital Manager

Hey there! My name is Maggie and I started working at Shiloh Vet in March 2011. I knew at a young age, animals were my passion and I needed a career that would allow me to be around them and I’ve found just that here at Shiloh. At home, I have my better half Kris, our two-legged child, Kash, and our two four-legged children Soph, a mutt from Rez Dog Rescue and Fran, an ornery orange tabby. In my spare time, I enjoy spending time with my family, being in the outdoors, watching movies, and traveling when we can. I am incredibly blessed to work with such an amazing and caring group here at Shiloh Vet!

Pirate

Pirate

Assistant to the Hospital Manager

I graced this team with my presence in February 2016 after spending a year living on the streets. I enjoy spending my days distracting the staff by insisting I always have a full bowl of food, fresh running water when I need a drink, stealing their warm chairs the second they stand up and then throwing a fit when they attempt to move me, refusing to clean myself so I look like a stray that is poorly cared for, and screaming until they scratch my hind end while I eat. You may hear me standing outside of exam rooms announcing I would like to come in and ensure you are receiving quality medicine from my team; however, they never let me in. People say I am lucky to live here; however, they are the lucky ones.

Erin S.

Erin S.

Technician Manager

Erin joined our team when she moved to Billings from Butte.  In here spare time she enjoys knitting, crocheting, hunting, hiking, fishing–basically anything outdoors.   We are so excited to have her on our team!

Kathy B.

Kathy B.

Client Service Representative Manager

Hello there! I was born and raised on the Canadian border in New York. I moved here in 2016. Up until that time, my career was focused on working with individuals with mental illness and have enjoyed the change to the animal side of life. I have three dogs, Toby, Sam, and Stetson. I’m an avid horse owner with three quarter horse geldings, Doc, Cecil, and Ty. While I have shown my whole life and given riding lessons, I have started judging schooling and 4H horse shows since moving to MT. When not outside doing most anything you’d probably find me curled up with a good book. I”m so happy to work with this excellent group here at Shiloh.

Marcia N

Marcia N

CVT

I was born and raised in Billings, MT. I graduated from Eastern Wyoming College with an AAS degree in Veterinary Technology. Staying in the small Wyoming town, I worked at a busy mixed practice for over 16 years, professionally groomed, and worked at EWC as an adjunct professor and the Animal Care Technician. In the fall of 2018, I made the move back home to be with my family and joined the welcoming team at Shiloh Veterinary Hospital in October 2018.

I am an extremely proud mommy of her son Ryker and my fur babies. I have two min pin/chihuahuas Spike and Bug, and a paint horse named Spyder. When I’m not working I love spending all of my free time with my son and animals. I also enjoy hunting, riding horses, camping, fishing, and being with family.

Vachelle P.

Vachelle P.

Client Service Representative

After visiting Montana for the last 5 years on vacation, my boyfriend and I decided to make it permanent in June of 2018. We quit our jobs, packed up our cars and drove out with our dog’s Faith and LeRoy Brown. I love to garden in my spare time and can’t wait to expand our furry family.

Jessica L.

Jessica L.

Kennel Manager

I started at Shiloh Vet in November 2018 as a kennel attendant.  My dad always said I’d be happy shoveling animal poop for a living.  The reward of many happy tails makes it all worth it!

Laura K.

Laura K.

Technician Manager

Hi everyone! I moved to Billings from Idaho where I worked as a technician for many years. I’ve always had a passion for helping animals and thrilled I get to do each and every day. In my spare time, I enjoy spending time outdoors, hiking, camping, and hanging out with my two dogs, cat, and bird. I’m delighted to be a part of the family at Shiloh!

Emily H.

Emily H.

CVT

Hi there! I’m Emily. I graduation from the University of Hawaii with a degree in Veterinary Technology and passed by VTNE in 2019. I am now a CVT here in Montana! My husband and I just moved to Billings from Hawaii in April 2020. In my spare time I like to ride and rope, go to the gym, and visit pawn shops to find any cool antiques and vintage items. I have a Rottweiler named Lucy and an Australian Shepherd named Maddie and I love them both so much. I’m so excited to work with an amazing team here at Shiloh Veterinary Hospital!
Mary B.

Mary B.

CVT

Mary joined our team in January 2022 after moving here from Western Oregon. In spare time, she enjoys spending time with her husband and two kids along with their dogs Belle, Nala and cats, Cinder and Alice. She enjoys reading, playing outside, hiking, camping and photography. Mary is an outstanding technician and we are thrilled to have her on our team!
Victoria B.

Victoria B.

Technician

Hi, my name is Tory. I’ve loved animals since I was a kid. I was always told I would work with animals someday. I graduated from PIMA Medical Institute to make my dream of working with animals a reality. I’m happy I found a great team at Shiloh Veterinary Hospital.
Katie G.

Katie G.

Client Service Representative

Katie joined our team in September 2021. In her spare time, she enjoys playing the guitar, singing, and drawing. She has one son, and her favorite food is pizza. We are thrilled to have her on our team!

Santina, R.

Santina, R.

Client Service Representative

Santina joined our team in August 2022 after moving here from Nevada. In her spare time, she enjoys crocheting, PC games, anything artsy or crafty, hiking and camping. She has two cats at home named Kitty and Captain Morgan. She has been a wonderful addition to our team!

Tanner J.

Tanner J.

Technician

Tanner has worked in the veterinary field for four years. She is originally from Colorado but has lived in Billings for several years. In her spare time, she enjoys traveling, crocheting, playing games, relaxing and spending time with her own pets, Jake, and Dahlia. We are so happy to have her on our team!

Jayden B.

Jayden B.

Kennel Attendant

Jayden joined our team in March 2022. In his spare time, he enjoys rock climbing, mountain biking, trail running and camping. He has always loved animals and feel they are the perfect companion for any adventure! When he is not caring for the pets in our care, he is spending time with his two dogs, Spice and Barley, cat, Maple, and two ferrets, Duncan and Doughnut. We are so happy to have him on our team!

Kaylee Z.

Kaylee Z.

Kennel Attendant

Kaylee joined our team in August 2022. She has always loved animals and wants to work towards becoming a technician. In her spare time, she enjoys hiking, spending time with friends and family, reading, photography, and spending time with her own pets. We are so happy to have her on our team!

Your preferred Billings veterinarian!

Shiloh Veterinary Hospital is a full-service veterinary medical facility, located in Billings, MT. The professional and courteous staff at Shiloh Veterinary Hospital seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients.

Contact Shiloh Veterinary Hospital today!

Our Address

345 Shiloh Road
Billings, Montana, 59106
Click here for directions.

Our Hours

Mon - Fri: 7:00 am - 6:00 pm
Sat: 8:00 am - 12:00 pm
Sun: Closed

Open at 7:00 AM Monday through Friday for early morning admit. We are closed on Wednesdays from 11:00 am - 12:00 pm for staff training and development.

For emergency help, please call Moore Lane Veterinary Hospital at 406-252-4159 for 24/7 care.

Contact Us

Call: 406-656-1910
Fax: 406-655-0868
Email: [email protected]

Have questions? We’re here to help!

Please complete the form below and a member of our team will respond generally within 24 hours. If you wish to schedule an appointment or have an urgent question or problem please call us at 406-656-1910.

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